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FAQs

Frequently Asked Questions

Common Questions

Your Questions, Answered

At DPC Center, we understand that navigating healthcare options can be overwhelming. That’s why we’ve compiled a list of frequently asked questions to help you better understand our Direct Primary Care (DPC) model, hormone therapy, and small business healthcare solutions. If you don’t find the answer you’re looking for, please contact us at (423) 509-0888 for personalized assistance.

General Questions

Direct Primary Care (DPC) is a membership-based healthcare model that allows you to receive unlimited, comprehensive primary care services for a flat monthly fee—without the hassle of insurance, copays, or unexpected bills.

No, the DCP Center operates outside of traditional insurance. This allows us to provide affordable, transparent pricing and more personalized care without third-party interference.

Our membership pricing varies based on age and family size. To learn more about our affordable rates, call (423) 509-0888.

  • Unlimited office visits with longer appointment times
  • Same-day and next-day appointments for urgent needs
  • Chronic disease management (diabetes, hypertension, thyroid conditions, etc.)
  • Preventive care and wellness visits
  • Lab work and diagnostic services at discounted rates
  • Direct communication with your provider

Appointments & Services

You can schedule an appointment by calling (423) 509-0888 or visiting our office. Since we limit patient enrollment, we can offer more availability and shorter wait times.

DCP Center offers same-day and next-day appointments for urgent care needs. For emergencies, always call 911 or visit the nearest ER.

Yes! We offer in-house lab testing and partner with local labs to provide affordable diagnostic services at discounted rates.

Yes, telehealth visits are available for certain conditions, allowing you to connect with your provider from the comfort of your home.

Our doctors provide a range of preventive, diagnostic and treatment services

Hormone Therapy FAQs

Hormone therapy helps restore hormonal balance in individuals experiencing symptoms of hormonal imbalance, menopause, or testosterone decline.

We offer:

  • Bioidentical Hormone Replacement Therapy (BHRT) for women
  • Testosterone Replacement Therapy (TRT) for men
  • Hormone Replacement Pellets

Most patients start noticing energy, mood, and overall well-being improvements within a few weeks, with full benefits developing over several months.

We offer self-pay rates for hormone therapy. Contact us for details on pricing and available treatment options.

Small Business Healthcare Solutions

Yes! DPC Center provides affordable healthcare options for small businesses, helping employers offer quality healthcare to their employees without the high cost of insurance.

By partnering with DCP Center, businesses can:

  • Reduce healthcare costs
  • Provide better healthcare access for employees

Improve employee wellness and productivity

Still Have Questions?

We’re here to help! If you have additional questions, call us at (423) 509-0888 or visit one of our locations in Cleveland or Chattanooga, TN.

📍 Cleveland Office: 3852 Candies Creek Ridge Rd NW, Cleveland, TN 37312
📍 Chattanooga Office: 1012 Spring Creek Rd, Chattanooga, TN 37412